GENERAL
The Terms of Sales here represent the entirety of the agreement that governs your product purchases via the Website, and this agreement is exclusive to you and Pixelskinz. In case there is a failure of or delay to act in case of a breach of any of these Terms of Sale, either by you or by others, it will neither be considered a waiver, nor shall it limit the rights of Pixelskinz with respect to such breach or any breaches in the future. Pixelskinz will not be held responsible for any delay or inability to fulfill its obligations under these Terms of Sale if such delay or failure is a result of factors beyond its control. Despite any other provision in these Terms of Sale, any clause that establishes or anticipates ongoing rights or obligations for either you or us will remain valid and effective following the conclusion or termination of these Terms of Sale.
Please note: The images displayed on the website serve as a visual representation of how our skins appear on various devices. The devices featured in the pictures are for illustrative purposes only.
By placing an order, you are acknowledging and agreeing to our terms of service and privacy policy.
TERMS OF USE
The provision of services by Pixelskinz.com is contingent upon your acceptance of the terms and conditions outlined in this agreement (referred to as the “Agreement”). When utilizing any service offered by Pixelskinz.com, you are bound by the rules, guidelines, policies, terms, and conditions specific to that service, all of which are integrated into this Agreement by reference. Pixelskinz.com reserves the right to modify both this site and the associated terms and conditions at its discretion. Furthermore, Pixelskinz.com maintains the authority to deny access to individuals believed to have violated any of these Terms of Use. By accessing, browsing, using the site, or placing an order through this site, you indicate your agreement with all the terms and conditions outlined in this agreement.
PRIVACY
The utilization of the Site is regulated by our Privacy Policy, accessible at https://pixelsikinz.com/privacy.
LICENSE & SITE ACCESS
Pixelskinz.com provides you with a limited license to access and personally use this site, with the explicit restriction against downloading (except for page caching) or modifying it, or any part of it, without the express written consent of Pixelskinz.com. This license does not encompass resale or commercial utilization of the site or its contents, the collection and use of product listings, descriptions, or prices, any derivative use of the site or its contents, downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots, or similar data extraction tools. Reproduction, duplication, copying, selling, reselling, visiting, or exploitation of any portion of the site for commercial purposes requires the express written consent of Pixelskinz.com.
Framing or the use of framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Pixelskinz.com is prohibited without express written consent. The use of meta tags or any other “hidden text” employing Pixelskinz.com’s name or trademarks is not permitted without express written consent. Any unauthorized use will terminate the license or permission granted by Pixelskinz.com.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Pixelskinz.com, as long as the link does not depict Pixelskinz.com, its services, or products in a false, derogatory, misleading, or an otherwise offensive manner. The use of any Pixelskinz.com logo or other proprietary graphic or trademark as part of the link is not allowed without express written permission.
Pixelskinz.com reserves the right to take necessary action and claim damages for any involvement or participation, whether intentional or unintentional, by yourself or through groups of people, in DoS/DDoS (Distributed Denial of Services) that may cause harm or disruption.
REVIEWS, COMMENTS & COMMUNICATIONS
Visitors have the option to post reviews, photos, and other content, as well as engage in various forms of communication such as sending e-cards or submitting suggestions, ideas, comments, questions, or information. However, such content must adhere to certain standards; it should not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise harmful to third parties. Additionally, content should not include software viruses, engage in political campaigning, involve commercial solicitation, chain letters, mass mailings, or any form of “spam.”
It is prohibited to use a false email address, impersonate any person or entity, or mislead regarding the origin of a card or other content. Visitors are responsible for indemnifying Pixelskinz.com against all claims arising from content that misleads the public or provides a misleading opinion about Pixelskinz and its products, as outlined in the defective product section below.
Pixelskinz.com reserves the right (though not obligated) to remove or edit such content, although routine reviews of posted content may not occur. When posting content or submitting material, unless otherwise indicated, you grant Pixelskinz.com a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display the content worldwide in any media.
By posting content, you affirm that you own or control all the rights to the content, that the content is accurate, that its use does not violate this policy or cause harm to any person or entity, and that you will indemnify Pixelskinz.com for claims arising from misleading content, as specified in the defective product section below.
While Pixelskinz.com has the right (but not the obligation) to monitor, edit, or remove any activity or content, it assumes no responsibility and accepts no liability for any content posted by visitors or third parties.
APPLICABLE LAW
This Agreement is subject to and will be interpreted and construed in accordance with the laws of India. The designated place of jurisdiction for any legal matters arising from this Agreement shall be in AHMEDABAD.
TRADEMARK, COPYRIGHT & RESTRICTIONS
This site is under the control and operation of Pixelskinz.com. All materials on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights owned and controlled by us or licensed to us by other parties. Any copying, reproduction, republication, uploading, posting, transmission, or distribution of such materials, whether directly or indirectly and by any means, including e-mail or other electronic means, is strictly prohibited. You are not permitted to assist any other person in engaging in such activities.
Modification of the materials, use of the materials on any other website or networked computer environment, or utilization of the materials for any purpose other than personal, non-commercial use is a violation of copyrights, trademarks, and other proprietary rights, and is expressly prohibited without the prior written consent of the owner. Any use that results in remuneration, whether in money or otherwise, constitutes a commercial use for the purposes of this clause.
All trademarks mentioned on Pixelskinz.com or on products and services supplied by Pixelskinz.com are the properties of their respective owners. Pixelskinz, the Pixelskinz logo, and the slogan [“the Brand slogan”] are registered trademarks of Pixelskinz.
Pixelskinz is not affiliated with Alienware, Apple, ASUS, Google, boat, Dell, HTC, Huawei, Lenovo, LG Electronics, LG, Microsoft, Motorola, Nintendo, OnePlus, Redmi, Samsung, Sony, Xiaomi, Blackberry, Infinix, Nokia, Realme, or any other phone brands mentioned on the website. The use of any trademark or trade name is only and only for reference and identification and reference purposes.
PRODUCT DESCRIPTION
Pixelskinz.com endeavors to provide accurate information. However, Pixelskinz does not guarantee that the product descriptions or other content on this site are accurate, complete, reliable, current, or free from errors. If a product offered on Pixelskinz.com is not as described, your only recourse is to return it in unused condition.
DEFECTIVE GOODS
If you discover a defect in the skin, such as fitting issues or glue problems, please email us images of the skins within 72 hours of receiving the shipment. After reviewing the images, we will discuss with the buyer and, if necessary, ship a replacement. The longevity and fitting of the skin are significantly influenced by proper application following the instructions provided in the package. In some rare cases, due to inherent defects or incorrect application procedures, the vinyl may leave residue on the device. This residue can be easily wiped off with a warm wet cloth or glass cleaner. In such instances, Pixelskinz assumes no responsibility for any damage caused or any resulting damage claims.
In addition to delivering top-quality products, our foremost priority is offering excellent support to our customers. We are available round the clock and committed to ensuring timely resolution. If you encounter any fitting or print issues with your order, the Pixelskinz team will promptly replace it.
We have observed instances where concerns are shared on social media platforms in a defamatory manner without prior communication with our team. This practice is strongly discouraged, and legal action may be pursued to address such actions. We encourage customers to reach out to us first to address any issues or concerns.
CANCELLATIONS
With the exception of any statutory rights of cancellation, once an order is placed, it cannot be canceled. Due to the customized nature of Pixelskinz’s products, they cannot be returned or exchanged. Refunds may be issued in the following cases: if products are damaged before delivery or if the product bears a custom logo or artwork requested by you and does not match the specified design.
If your product appears to be damaged, please get in touch with us, immediately. It is important to note that once an order is successfully placed and processed by the payment gateway, cancellation and refund requests cannot be accommodated.
Refund requests shall be considered under the following circumstances:
● If the buyer doesn’t receive the products they ordered within 15 days of ordering them (within India) from the date of placing the order.
● If Pixelskinz fails to ship the products that were ordered.
● If the shipping location is deemed unserviceable by our courier partner.
It is important to note that no refund requests will be entertained for damaged products. However, in case a customer has received damaged products, they shall be exchanged as soon as we are notified.
Returns will not be accepted if a customer wishes to return the product due to personal preferences or if the product does not meet their expectations. All products are individually made and customized upon receiving orders. Returns will not be accepted for minor design and color variations, as there may be some variation in color between online representations and actual products. Refunds will not be granted for packages that are returned without email confirmation.
Pixelskinz reserves the right to cancel any order and discontinue any promotional coupon or offer.
Shipping costs do not include custom duty and other import commission charges for international orders. These costs are the customer’s responsibility, and no reimbursement will be provided by Pixelskinz. If a customer wants to cancel the order under such circumstances, the refund will be processed after deducting shipping cost and return-to-origin (RTO) costs.
If an order is placed for the wrong product and a replacement is desired or if the shipment is no longer wanted, the initial package must be returned in unused condition. The customer must email us with the reason for the return and provide necessary images of the product and the received package for verification. Replacement or cancellation will be processed after the collection of a reshipping fee of Rs.120 per product (printed products and skins) borne by the customer. For certain products like Laptops, MacBook’s, Sleeves (devices other than mobiles and earbuds), there will be a re-shipping fee of Rs.200 per product (printed products and skins) collected from the customer in order to resend the correct order.
Upon receiving the returned package, refunds will be processed within 1-2 business days. Allow 6-7 business days for the refund to appear in the original payment source. In some cases, it might take around 10-12 business days for a refund to be credited.
UNDELIVERED GOODS
If an order does not successfully reach the provided delivery address within the recommended time frame, please use the contact information provided in the contact info section to notify us. We will collaborate with you to initiate a re-shipment process to ensure that you receive the product you paid for. Please note that we do not offer refunds for undelivered items, as the delivery process is beyond our control once the item has left our warehouse.
Refunds shall not be issued in the following cases:
● After three failed delivery attempts by our courier agencies due to incorrect address/contact details.
● Incorrect or outdated delivery address.
● Refusal of the package by the recipient.
In such cases, the buyer will be responsible for paying INR 60 as return-to-origin (RTO) charges, which are incurred by the couriers for bringing the products back to our warehouse. The product will then be reshipped with the updated details. No refund requests or design change requests will be entertained under these circumstances.
All emails related to such matters should be sent to support@pixelskinz.com
CUSTOM IMAGE ORDERS
If a customer requests a specific wallpaper or image to be printed on the wrap, any liabilities arising from copyright or other intellectual property violations will be the responsibility of the customer. Pixelskinz disclaims any responsibility concerning the confidentiality and potential misuse of custom images uploaded by the customer. While Pixelskinz has taken measures to protect the privacy of such images, the customer is ultimately accountable for any legal implications related to the content they provide for printing.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Pixelskinz.com, its officers, directors, employees, agents, licensors, and suppliers (collectively referred to as the ‘Service Providers’) from and against all losses, expenses, costs and damages, including reasonable attorneys’ fees that arise as a result of any violation of these terms and conditions or any activity related to your account (that includes wrongful or negligent conduct) by either you or anyone else accessing the website using your web account.
PIXELSKINZ SUPPORT CONTACT
All communication regarding the cancellation of an order, replacement of an order, or a refund for an order should be conducted exclusively through Pixelskinz’s official channels, namely the email address support@pixelskinz.com, the support contact number mentioned on our website https://pixelskinz.com, or Pixelskinz’s official Instagram handle @pixelskinz. Any communication received through other impersonating numbers or channels may lead to theft or loss of personal data. Pixelskinz will not be held responsible for any liabilities arising from such situations.
CONTENT POLICY
Pixelskinz cannot manually screen all content before it is displayed on the Website, and there may be instances where members inadvertently or deliberately submit content that violates this Agreement. Inappropriate Content includes, but is not limited to, material that infringes on the copyright or other intellectual property rights of any individual or company, or that defames or vilifies any person, group of people, races, religion, or religious group. Additionally, it encompasses content that is obscene, pornographic, indecent, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory, or otherwise objectionable.
Pixelskinz reserves the right to review and, if necessary, remove any Content from the Website or cancel your account at its sole discretion. This action may be taken either because the content breaches this Agreement, violates applicable laws, or for any other reasons deemed appropriate by Pixelskinz.
This implies that you, and not Pixelskinz, are fully responsible for all Content that you upload for sale as products, post, email, transmit, or otherwise make available via our website. Pixelskinz does not exercise control over the Content posted via Pixelskinz services and, therefore, does not guarantee the accuracy, integrity, or quality of such Content. By using our services, you acknowledge that you may be exposed to Content that is offensive, indecent, or objectionable. In no circumstances will Pixelskinz be liable for any Content, including, but not limited to, any omissions or errors in any Content, or any any kind of damage or loss incurred as a result of the use of any Content posted, transmitted, emailed, or otherwise made available via the site.
